About Us –
As the only company in Adelaide specialising specifically in end-of-lease works, De-Fits and Make-Goods are where we excel. We also offer complete fit-outs, or even a small renovation. You can trust the team at HALLMARK COMMERCIAL to provide a high level of service and quality.
Our focus on customer service and communication sets us apart from the competition. We understand that our clients don’t just want the work done, they want it done well, and they want to be kept informed along the way.
Commercial Property Consultant / Project Manager
Doug first began working on commercial property in 2001 as an apprentice Painter, before moving into general maintenance, and eventually Project Management. Unlike other Tradespeople though, Doug also has extensive experience in customer service-centric roles such as hospitality and sales. It’s these customer service skills that give Doug an edge over his competition. With more than 12 years’ experience managing projects, Doug has earned a reputation as one of Adelaide’s foremost specialists when it comes to the De-Fit and Make-Good of commercial property.
An ethically and socially responsible business is important to Doug. He is constantly looking for ways to reduce HALLMARK COMMERCIAL’s environmental footprint, while finding ways to benefit and contribute to the wider community’s wellbeing.
When he’s not in work mode, Doug enjoys spending time with his family, building sets and scenery for stage productions, and reviewing live performances for multiple publications.
In 2013, Lisa joined HALLMARK COMMERCIAL after her previous role as the Administration Officer for a boutique building company. Lisa’s strong background in business management areas such as account keeping, general administration, and office management, made her the ideal addition to our team. Her diligence, attention to detail, and caring demeanor have seen Lisa become an integral part of our clients’ experience with us.
Lisa’s role allows her to liaise with all of HALLMARK COMMERCIAL’s customers, from the initial introductions through to completion. As a people-person, this is Lisa’s favourite part of her work.
Building strong relationships with clients, contractors, and our associates, is key to our success, and relationship-building is where Lisa excels.
In her spare time, Lisa enjoys shopping, checking out new playgrounds with her children, baking, and trying new recipes (and she’s partial to a good Aussie soapy on TV too).
The logistical responsibilities are assumed by us so that our clients achieve their objectives with as little input/effort as they desire. We protect our clients from the challenges that can arise during an end-of-lease project.
Our clientele consists of Commercial Property Managers, Commercial Tenants ending a lease, and Commercial Landlords.
We free up our clients’ time and resources so that they can focus on what they need to, while we ensure that the obligations involved with ending the lease are met.
As a company, we believe that we have a duty to hold ourselves to the highest of values. Both professionally, and socially. Everyone we work with is treated with respect and dignity, and our finished results never come at the sacrifice of what is best for our society and planet. Our values are important to us, and as such they form the backbone of our operating strategy and philosophy. Consequently, our commitment to our values drives our operating manner.
We believe that running our business in an ethical manner is essential. It enables us to feel that we are an asset to our community, locally and globally. We use our business success to improve lives.
Our specific customer type holds communication as a high priority, and as such we provide high levels of communication through-out our projects. Our customers are always informed and up to date, or they receive the answers they seek in quick fashion.
Speed and timeliness are essential in our offering, but so is comprehensiveness. We manage time expediently, but we also pay attention to detail and utilise the best methods. Our attitude is that ‘best’ is always more important than ‘fastest’ or ‘easiest’.