About Us –
As the only company in Adelaide specialising specifically in end-of-lease works, De-Fits and Make-Goods are where we excel. We also offer general day-to-day maintenance, a complete fit-out, or even a small renovation. You can trust the team at HALLMARK COMMERCIAL to provide a high level of service and quality.
Our focus on customer service and communication sets us apart from the competition. We understand that our clients don’t just want the work done, they want it done well, and they want to be kept informed along the way.
HALLMARK COMMERCIAL began life as a general handyman service in 2009. Our attention to detail and customer service soon saw us grow to take on more staff and larger jobs. We attracted more and more commercial work, and realised that this is where we excel over everyone else. Gaining a reputation for our ability to undertake de-fit and make-good work, we found ourselves being asked by our clients to project manage their end-of-lease works for them. Our niche as Adelaide’s de-fit and make-good specialists was forged.
Commercial Property Consultant / Project Manager
Doug first began working on commercial property in 2001 as an apprentice Painter, before moving into general maintenance, and eventually Project Management. Unlike other Tradespeople though, Doug also has extensive experience in customer service-centric roles such as hospitality and sales. It’s these customer service skills that give Doug an edge over his competition. With more than 12 years’ experience managing projects, Doug has earned a reputation as one of Adelaide’s foremost specialists when it comes to the De-Fit and Make-Good of commercial property.
An ethically and socially responsible business is important to Doug. He is constantly looking for ways to reduce HALLMARK COMMERCIAL’s environmental footprint, while finding ways to benefit and contribute to the wider community’s wellbeing.
When he’s not in work mode, Doug enjoys spending time with his family, building sets and scenery for stage productions, and reviewing live performances for multiple publications.
In 2013, Lisa joined HALLMARK COMMERCIAL after her previous role as the Administration Officer for a boutique building company. Lisa’s strong background in business management areas such as account keeping, general administration, and office management, made her the ideal addition to our team. Her diligence, attention to detail, and caring demeanor have seen Lisa become an integral part of our clients’ experience with us.
Lisa’s role allows her to liaise with all of HALLMARK COMMERCIAL’s customers, from the initial introductions through to completion. As a people-person, this is Lisa’s favourite part of her work.
Building strong relationships with clients, contractors, and our associates, is key to our success, and relationship-building is where Lisa excels.
In her spare time, Lisa enjoys shopping, checking out new playgrounds with her children, baking, and trying new recipes (and she’s partial to a good Aussie soapy on TV too).
Hallmark Commercial undertakes the hands-on requirements of returning a commercial property back to leasable condition upon the ending of a lease. We make our customers lives easier by managing the whole project from start to finish.
The logistical responsibilities are assumed by us so that our clients achieve their objectives with as little input/effort as they desire. We protect our clients from the challenges that can arise during an end-of-lease project.
After assessing the required works, we organise the quotes, liaise with all parties for approval, schedule the trades, track the works, conduct quality control checks through-out, and facilitate the final handback.
Our clientele consists of Commercial Property Managers, Commercial Tenants ending a lease, and Commercial Landlords.
We free up our clients’ time and resources so that they can focus on what they need to, while we ensure that the obligations involved with ending the lease are met.
We believe that running our business in an ethical manner is essential. It enables us to feel that we are an asset to our community, locally and globally. We use our business success to improve lives.
Our commitment to providing high-quality results means our customers always receive more than they ask and pay for. Hallmark Commercial then becomes the logical choice for our customers’ future needs.